DATA & PRIVATE POLICY

01. Introduction

The Lotus Naga ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, and safeguard data when you register for our workshops, visit our website, or engage with our services in Bali, Indonesia.

02. Eligibility

Our services and data collection are strictly for individuals 18 years of age or older. We do not knowingly collect data from minors.

03. Information We Collect

To provide safe and effective training, we collect the following categories of data:

Personal Identification: Name, address, email, phone number, nationality, and passport details (for visa/retreat coordination).
Sensitive Health Data: Medical history, injuries, surgeries, mental health conditions, and contraindications. Rationale: This is strictly necessary to ensure safety during hands-on bodywork.
Professional Data: Therapy qualifications and prior training experience (to verify eligibility for advanced workshops).
Digital Data: IP address, browser type, and device information collected automatically via cookies when you visit our website.

04. How We Use Your Data

We process your data for the following purposes:

Safety & Suitability: To screen for contraindications and ensure you can safely participate in hands-on practice.
Workshop Administration: To manage bookings, issue certificates, and communicate schedule changes.
Legal Compliance: To comply with Indonesian tax laws, tourism regulations, and data protection requirements.
Website Optimisation: To analyse site traffic and improve user experience using analytics tools.

05. Workshop Confidentiality & Media Policy

The "Circle of Trust": During workshops, participants may share personal stories or experience emotional releases. You agree to maintain strict confidentiality regarding the personal disclosures and processes of other participants. What happens in the training room stays in the training room.
No Unauthorised Recording: Photography, audio, and video recording of demonstrations, practice sessions, or other participants is strictly prohibited unless authorised by the instructor.
Consent for Release: We will obtain your explicit consent before using any photos or videos of you for promotional purposes.

06. Data Storage & International Transfer

Location: Your data is processed and stored in Indonesia. By using our services, you acknowledge that your information will be transferred to a jurisdiction that may have different data protection laws in your country of residence.
Security: Physical intake forms are stored in locked facilities. Digital data is stored on encrypted, password-protected systems.
Retention: Training records are retained indefinitely for certification verification. We do not retain any health and financial records.

07. Cookies and Tracking

We use cookies to ensure our website functions correctly. We may also use third-party analytics (e.g., Google Analytics) to understand website traffic. You can choose to disable cookies through your browser settings, though this may affect website functionality.

08. Sharing of Information

We do not sell your data. We share data only in these instances:

Instructors: Relevant health info is shared with assistant instructors strictly for supervision and safety.
Service Providers: We use trusted third-party processors for payments (e.g., Stripe, Wise) and email services. They process data according to their own strict privacy policies.
Legal & Medical: We may disclose data if required by Indonesian law or to healthcare professionals during a medical emergency.

09. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also withdraw consent for marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

10. Contact Us

For privacy concerns or data requests: Email: TheLotusNaga@gmail.com Location: Ubud, Bali, Indonesia